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Frequently Asked Questions (FAQ)

[Q] Do you have a physical store?

Nope! We're an online-only boutique.

[Q] Do I need to register before placing an order?

You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases

[Q] Where are your products made?

We work with many different brands that produce goods around the world. Look for origin information on the product page.

[Q] Why is my order still "processing"?

We search far and wide to find great deals! Getting the goods we find into your hands requires a few steps.

[Q] Can I search for the item I want?

Yes! We have a search box on our site. Search terms like "Maxi Dress" or "Kimono" and we will show you all those items currently available on the site. You can also search for brand names or color. 

[Q] What size should I order?

Because we sell products from many different brands, sizing varies. You can click the link to the size chart on the product. We display vendor sizing whenever possible. If the vendor does not supply a chart, we use our own measurements.

[Q] What payment methods do you accept?

We accept:

  • American Express
  • ApplePay
  • Discover
  • JCB
  • MasterCard
  • PayPal
  • VISA

[Q] What delivery methods does Café Costura use?

Most Café Costura orders are sent via United States Postal Service (USPS).

[Q] Does Café Costura ship internationally?

Yes! Orders can be delivered to the United States, Canada, Australia, Spain, United Kingdom/Ireland and over 100 other countries.

[Q] Will my entire order be shipped in one package?

Usually, yes, your entire order will ship in one package. However, your order might include items that originate from different locations. When that’s the case, multiple packages may ship to fulfill a single order.

[Q] What if my order arrives incomplete, incorrect, damaged or defective?

We’ll work to resolve the problem immediately — simply contact us at info@cafe-costura.com for a quick response.

[Q] What social media sites does Café Costura use?

We like to keep up with all the hot spots! We're on Facebook and Instagram. Look for us wherever you socialize online.

[Q] Where can I send you photos of cute Café Costura clothes in action?

We'd love to see them! Share your photo with us on Facebook or Instagram. Make sure you follow @cafecosturapr and tag #cafecosturalove. We love it when people share photos of their Café Costura cuties wearing great finds or just photos of the finds themselves!

 [Q] Is my information still secure?

Yes, absolutely.

 

Let us know what you think! Send feedback, comments and ideas for new features: info@cafe-costura.com

We do our best to respond to inquiries within 48 hours.